Maximize Your Space Efficiently

---

Loftsure Ltd
Company Registration Number: 17034178
Registered Address:
O-I Building, First Floor, The West Wing
Edinburgh Way
Harlow, Essex
CM20 2DB
 

Website: www.loftsure.co.uk
Email: info@loftsure.co.uk
Telephone: 0800 669 6465
Effective Date: 1st March 2026

 

Loftsure Ltd ('we', 'our', 'us') is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Loftsure Ltd provides professional loft boarding, loft ladders, loft hatches and insulation installation services in the UK. For data protection purposes, Loftsure Ltd is the data controller of your personal information.

• Full name
• Address
• Telephone number
• Email address
• Property details relevant to your enquiry
• Photos of loft spaces (if provided)
• Payment details (where applicable)
• Website usage data (via cookies)

We collect information when:
• You complete a contact form on our website
• You request a quote
• You contact us by phone, email or social media
• You provide feedback
• You make a payment

We use your personal data to:
• Provide quotations
• Arrange surveys and installations
• Process payments
• Send invoices and receipts
• Improve our services
• Comply with legal obligations
 

We do not sell or rent your personal data to third parties.

6. LAWFUL BASIS PROCESSING

We process your data under the following lawful bases:
• Contractual necessity
• Legitimate interests
• Legal obligation
• Consent (where required)

We may share your information with:
• Accountants or financial advisers
• Payment processors
• IT service providers
• Subcontractors (where necessary)
 

All third parties are required to respect the security of your personal data.

We retain personal data only for as long as necessary to:
• Provide services
• Meet legal or tax obligations (typically up to 6 years)
• Resolve disputes

We take appropriate technical and organisational measures to protect your data, including secure email systems, password-protected devices and secure document storage.

Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Restrict processing
• Object to processing
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Our website may use cookies to improve user experience and analyse traffic. You can control cookies through your browser settings.

We may update this policy from time to time. The latest version will always be available on our website.